We’re here to help.

Check out our FAQ below, or reach out to us with your questions.

HELLO@ARALUNA.CO
Drop us a line at your convenience. We’ll get back to you as soon as possible.

The Pillow

We spend countless hours researching, testing and sending out pillow prototypes to real, expecting Mamas to nail down all the right details.

Unlike the mass produced pillows on the market, the Araluna pillow is denser and longer than standard pregnancy pillows and also features a silky soft, antimicrobial bamboo & silver infused cover that's cool to the touch for your sensitive pregnancy skin.

We use only premium CertiPUR-US® memory foam for the adjustable filling so you can create a pillow that has the perfect loft and softness for you.

Our pillow is researched, designed and tested in California and ultimately manufactured in China.

Our overseas partners are the best at what they do and were integral to getting all of our very specific details right -- from the height and width of the pillow to the weight and feel of the memory foam, we had very specific requirements that only our expert partner could help us do.

We only sell on Araluna.co. Honestly, it's easier for us to listen and respond to your feedback this way and it also helps keep our prices fair!

By selling directly to you, we get to build real relationships with our community and get direct feedback to build better products.

Orders & Shipping

Yes! Araluna is proud to offer an everyday 10% discount to Active Duty Military, Veterans, Educators and Healthcare Workers.

Email us at hello@araluna.co for your special code.

We ship for free to all US states.

We offer free ground shipping in the United States. We are working on adding Canada shipping soon as well!

We ship to many other international countries, but additional shipping and duties may apply.

You will receive an email confirmation after you place an order on our site. Once our warehouse team processes your order, you will receive another email with your tracking information.

Missing something? Please email hello@araluna.co with your order number and we will take care of you.

Any changes to your order (including cancellations) must be requested within 12 hours of your order confirmation - however, since we strive to fulfill orders as quickly as possible, we can't guarantee that we can cancel the order even if you do request a cancellation within 12 hours. Orders are processed within 1 business day as we try to ship orders out as quickly as possible. While we will try our best to make the necessary changes to your order, we cannot guarantee this.

Returns & Refunds

If you don't love your product, we're happy to accept returns within 30 days of you receiving it (according to the tracking information).

We will provide a discounted shipping label, but if you want to ship the pillow yourself you can let us know and we can do that as well. Please email hello@araluna.co to initiate your return.

Oh no! We're so sorry. Sometimes our shipping partners might be a little more rough than expected. Please email us at hello@araluna.co with images of your damaged pillow and we'll work with you right away to get a replacement out.

According to USPS and UPS, to ensure your order arrives before Christmas, the last day to place an order is December 10, 2023.

However, this cutoff is recommended by carriers but is not guaranteed. We recommend ordering earlier to ensure it arrives before Christmas.